This Washington Post article should serve as an eye opener for cable companies: ‘A soup of misery’: Over half of people say they’d abandon their cable company, if only they could
Why won't it matter? Because cable companies have a monopoly in most markets.
And the F.C.C. is seriously considering a merger that would give even more power to cable companies. And they're also giving cable companies MORE power/control over the internet.
Sometimes you can only shake your head.